AT&T in Selma, CA Open now

Reviews about AT&T

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  March 07, 2020, by Stephanie Lemus
  So two days before I arrived here, I had purchased a phone at At&t located in Ontario California for the Memorial Day weekend. That day I had also received a new number and they had told me my old phone number would deactivate once I purchased my new phone (which happened in Ontario CA). A day later I realized my old phone still had service, so I went to the At&t located in Selma CA for some help, since I did not want to get billed for my old and new phone. This was my first time ever stepping foot into this building. I will be honest and say that it looked very new and decent inside and outside. Once I stepped inside, there was literally no one and I was reliefed since i would get attended immediately. The only employee there was literally sitting down on their phone, and once I came in they asked if I needed any help. I explained my situation and I was then told that they couldn't deactivate my old phone number and I would have to do it myself by calling a certain number.....some help right? When I asked if I would get billed for it, they said most likely i will and it didn't matter if I called to cancel it today or tomorrow because I would get billed for it anyways. So after being there for literally a minute, I walked right out and nothing was resolved. I then called the At&t in Ontario CA which is exactly 237.9 miles away from Selma CA, and spoke to the same employee who helped and sold me the phone, and within 5 minutes the issue was resolved and even left a note on my account so I wouldn't be charged for my old phone. Point is, its so ridiculous that they were no help, and this other helpful employee from miles away from Ontario CA, was capable to solve the issue immediately (and through the phone). Will I come here again...nah. Perhaps just to visit the Starbucks that's right next to it. (: